You will be the first point of contact for our internal customers, actively managing service requests and incidents, seeing them resolved within agreed service levels. There is lots of variety in this role to keep you on your toes. It not only covers level 1 -2 support, but also administration, improving processes/materials and developing a more automated service for the future.
Relationship management is another important part of this role as the team further implement the DevOps and Agile methodology. You will be responsible for liaising across Technology and providing support up to senior management and Board level. We are looking for an excellent communicator able to effectively communicate technical detail to a non-technical audience.
Charged with supporting the implementation and delivery of high-quality products within engineering teams. The responsibilities include performing exploratory tests, implementing automated tests and preparing necessary testing documentation that would enable the team in delivering software up to the quality standards.
You will be part of a high performing agile and cross-functional product team, where the delivery of quality software is the team's primary goal. You will not only deeply care what and why you deliver features, but also take intense pride in how.
You will participate in the test plans creation for newly implemented features, troubleshoot system failures and identify root causes. You will actively work with our Developers to plan and review possible use cases and variations. One of the key accountabilities is contributing to Waka Kotahi commitment to delivering accessible websites and applications
Ensure the effective delivery and management of cloud platforms across the Transport Agency. You will be part of the Cloud Team working closely with experienced SRE's and Infrastructure engineering teams to develop and drive excellence in technical strategy, standards, and practices across the cloud landscape. You'll be working primarily with Microsoft Azure but may also be exposed to AWS, GCP and SaaS services. The agency has an extensive pipeline of work that incorporates everything from Data Warehouses to Internet of Things and you will have the chance to be involved with all of it.
Senior Project Manager
You will actively manage larger, complex, multiple technology projects to ensure that agreed scope is delivered on schedule, to budget and to the required quality. You will have experience in building business cases, be able to conduct independent quality analysis and ensure quality and governance standards are being adhered to throughout the project lifecycle.
We are looking for a champion with an IT background, excellent project management skills and excellent stakeholder management skills.
The Application Engineer is charged with implementing, configuring, monitoring and supporting the Waka Kotahi (NZ Transport Agency) Microsoft Power Platform environment. This includes day-today deployment, management and monitoring of applications and resources mainly within the Power Platform environment, including incident response and developing operational procedures. Along with your day-to-day role, you will also be involved in various application development projects, providing technical support to the project team.
Senior Business Analyst
Support the Product team to meet business outcomes. Collaborate with Product Managers to develop product design and product roadmaps. This role involves creation of project artefacts and documentations, such as business requirements, models and system/solution specifications according to Waka Kotahi SDLC. Lead project deliverables through business analysis and support the transition to operations. We are looking for a critical thinker and confident communicator with exceptional problem-solving skills. 5+ years experience needed