Waka Kotahi NZTA
56 The Square
Palmerston North 4410

Waka Kotahi NZTA


Senior QA Engineer

This role has a focus on Test Management and the skill set is more functional. You will be managing multiple projects at program level, and whilst you will be aware of test automation this is not the critical component.

To be successful in this role, you will bring:
Manage resource planning and estimate work effort
Design and maintain testing outcomes for critical projects and programmes
Collaborate and communicate with stakeholders eg, QA team, development team, vendors, projects & programmes
Communicate test progress, test results and other relevant information
Keep current with delivery lifecycles and testing methodologies

Tech Support

As a Technology Support Specialist, you will be the first point of contact for our internal customers, actively managing service requests and incidents, seeing them resolved within agreed service levels. There is lots of variety in this role to keep you on your toes. It not only covers level 1 -2 support, but also administration, improving processes/materials and developing a more automated service for the future.

To be successful in this role, you will bring:
Minimum of 2-3 years of working on a Technology Service Desk.
Proven experience with process improvement and documentation.
Strong relationship management experience and a confident communication style.
The ability to communicate technical detail to non-technical audience at all levels of the organization.
Experience in problem solving and issue management.
A resilient and self-driven approach
Strong customer service skills and approach.
Experience using Office 365.
You will demonstrate knowledge of, or a willingness to gain an understanding of Te Ao Māori and promote tikanga and Te Reo Māori. You will also have knowledge of, or a willingness to gain an appreciation of te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public sector.