Frog Parking

Awards

2022 CEO of the Year 2022: Shareena Sandbrook.

Jobs

Technical Support Officer

We are on the lookout for a special someone who can check the following boxes:
Has a tertiary (or equivalent) degree in either Engineering, Technology, or computer-based Science
Has hands-on technical computing experience
Can adopt and adapt to complex systems within online environments
Provides a superior customer-first attitude with our clients
Showcases clear and concise written and spoken communication skills
Possesses great relationship building skills to deal with the many personalities here at Frogparking

A day in the life of YOU may look like:
Configuring online environments for new clients
Providing system training to clients
Assisting existing clients in managing site operation
Conversion of client requirements to project specifications
Process management
Troubleshooting issues with clients
Consulting with clients on their requirements and deriving solutions using internal tools
Testing features and apps prior to public rollout
Managing beta programs with clients
Having a laugh within a highly collaborative team environment
This role includes some after hours/weekend rostered technical phone support
It may also include installation and maintenance field work

• Apply
• 10 Apr 2024