Horizons Regional Council
15 Victoria Ave
Palmerston North 4410

Horizons Regional Council


IT Applications & Engarement

Do you have a passion for IT and customer engagement? In this newly formed 12-month fixed-term role, as an Applications and Engagement Partner, you will be the ‘jam in the sandwich’; engaging with internal customers, bringing together the needs of the business, working collaboratively across the IT team to make improvements. and updating back to the business areas. Research, review and analyse the effectiveness and efficiency of existing applications against the requirements; all with the wider view of getting greater value for money across the organisation. Join the team and make a difference in the way we work with technology at Horizons Regional Council.

About you
We are looking for someone who is comfortable in both areas with experience in infrastructure technology and applications, supporting business requirements, and effective in the relationship management space and customer services. Ideally, we are looking for someone with:

Practical working experience in IT systems and applications.
Knowledge and technical competence with SLA management software and /or applicable systems.
Relevant qualification at degree or diploma level.
Excellent customer service skills and relationship management skills.
Proven experience in making complex information easy to understand and user-friendly.
Able to work autonomously and deliver outcomes.