NZ Defence Force
Field Service Tech
As one of our multi-talented Field Service Technicians, you will join a team providing front line technology hub and spoke services to customers at Linton Military Camp, on a day-to-day basis. Using best practice incident and problem management processes to provide Level 1 and Level 2 support, you will also be responsible for coordinating with service providers to achieve resolution.
If this sounds like you then please make sure you highlight the following experience in your application:
Customer service skills and experience – including strong interpersonal skills;
Practical computer troubleshooting skills - 1st level and some 2nd level network problems;
Excellent analytical skills and problem-solving abilities;
Practical Server knowledge;
Strong understanding of Windows OS;
Experience supporting Office 365 users;
IT skills in desktop hardware and network environments;
Ability to work independently and be results oriented, as well as able to work to a flexible schedule;
Knowledge of and experience with CITRIX; and
Knowledge of and experience with Microsoft Azure.