Contractor Skills

Contractor Skills

Skills are self-assessed by each contractor using the SFIA Framework. Click on a cell in the table below to see all the people able to perform at the related skill level.

Strategy and architecture

Level 1Level 2Level 3Level 4Level 5Level 6Level 7
Strategy and planningStrategic planning1
Information systems coordination1
Enterprise and business architecture1
Solution architecture11
Innovation11
Emerging technology monitoring11
Research11
Sustainability1
Continuity management1
Security and privacyInformation security1
Governance, risk and complianceRisk management1
Advice and guidanceConsultancy11
Specialist advice11
Methods and tools11

Change and transformation

Level 1Level 2Level 3Level 4Level 5Level 6Level 7
Change implementationProject management1
Change analysisRequirements definition and management1
Business modelling1
Acceptance testing1
Change planningBusiness process improvement11
Organisation design and implementation1
Organisational change management1

Development and implementation

Level 1Level 2Level 3Level 4Level 5Level 6Level 7
Systems developmentProduct management1
Systems development management1
Systems and software life cycle engineering1
Systems design1
Software design1
Network design11
Hardware design11
Programming/software development11
Systems integration and build2
Testing1
Software configuration1

Relationships and engagement

Level 1Level 2Level 3Level 4Level 5Level 6Level 7
Stakeholder managementSourcing1
Supplier management1
Contract management1
Relationship management1
Customer service support1
Business administration1
Sales and MarketingMarketing1
Selling1
Sales support1

Delivery and operation

Level 1Level 2Level 3Level 4Level 5Level 6Level 7
Technology managementIT infrastructure1
Network support1
Service managementService level management1
Service catalogue management1
Incident management1
Problem management1
Change control1
Security operationsSecurity operations1
Vulnerability assessment1

People and skills

Level 1Level 2Level 3Level 4Level 5Level 6Level 7
People managementPerformance management1
Employee experience1
Professional development1
Workforce planning1
Resourcing1

SFIA: Skills Framework for the Information Age is under license.