Yorb provides invaluable support, tools and insight to assist clients to see technology as an enabler to solve problems, create value and provide a market advantage to them. Key services focus on the New Zealand SME market with Yorb working with clients as their strategic technology partner, helping them do what they do best. For us, we aren’t the hero of our story, our clients are.
Support Centre Analyst
You are Integral to our front-line support operation, this role is a conduit for clients to the business, often being the face of Yorb when the Client needs us most. You thrive on needing to be dynamic and able to react to client needs instantly. You'll be working alongside an experienced team within our Palmerston North branch, working across multiple systems/technologies and will have a drive to progress your career by continually enhancing your technical and delivery capabilities.
We want someone who has:
• strong communication and interpersonal skills
• an adaptable can-do attitude and be highly productive
• a passion for IT and providing outstanding customer service
• IT qualifications/certifications
• competency in supporting commercial desktop computing and hardware
• experience in small to medium business ICT systems
Senior Systems Engineer
The successful applicant will have : 4-6 years' + experience in providing either business internal or Service Provider ICT engineering support and project delivery services to SMB/Corporate organisations. Ability to support businesses with advanced technical (tier 3) experience in advising/supporting commercial off the shelf business systems and integration with cloud services. Advanced technical experience (design, configure, deploy) on the Microsoft stack - Server OS, Back Office applications, Office 365 suite and Azure suite of services. Ability to work as part of a team in an agile environment, juggling multiple demands on time.